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Key Worker Support in Wagga Wagga

If your child sees more than one therapist, you know the drill. Different appointments, different locations, retelling your child’s story to every new face. Our Key Worker model gives Wagga Wagga families a simpler way: one main therapist who delivers most sessions and coordinates everything else, so care stays consistent and you stay in the loop.

What is the Key Worker model?

The Key Worker model means your family has one main therapist who delivers most sessions and coordinates all the services your child needs, including Speech Therapy, Occupational Therapy, Psychology, and more. Your Key Worker understands your child’s goals, tracks progress across therapies, and brings in other specialists from our team when needed.

For Wagga families, that means fewer appointments, less driving around town, and no gaps between what one therapist is working on and what another one knows. It’s consistent, holistic care that fits into your family’s routine instead of taking it over.

Sessions can happen wherever works best for you: at home, at your child’s school or preschool, at our clinic on Johnston Street, or online.

Why Wagga Families Choose a Key Worker

One Point of Contact

Instead of managing communication between multiple providers yourself, your Key Worker does the coordinating. Questions, updates, and changes to your child’s plan all go through one person who knows your child well.

Because sessions can happen at home, school, in the clinic, or online, support goes where your child spends their days. Skills learned in a therapy room don’t always transfer on their own, so working in real environments makes progress stick.

The Key Worker model was designed with rural and regional access in mind. For families in Wagga and the surrounding Riverina, it means quality multi-disciplinary support without the appointment juggle that usually comes with it.

Our Easy Process

There’s no need for a referral to access our service, simply contact us and we will send you all the information you need to book. This starts with a simple form to complete to tell us more about your child, which helps us to find the best therapist for you and your family. We will then contact you to book in appointments for your child.

How Do We Help?

Our team is experienced in evidence-based treatments to help with:

A Wagga Team, Backed by a Regional Practice

Our Key Workers aren’t working alone. My Word Health runs clinics in Wagga Wagga, Albury, and Wangaratta, and our therapists liaise across all three.

Everyone is involved in regular professional development and training to keep their skills current and evidence-based, so when your Key Worker brings in another specialist, it’s someone from a team that already talks to each other.

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Our Locations

Current Service Capacity

Albury, NSW

Wangaratta, VIC

Wagga Wagga, NSW

We'd Love To Hear From You!

If you have any questions or would like to learn more, simply fill in the form below and one of our team will reach out to you within 1 business day.